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Please contact us at assist@digitalrowing.com to discuss alternative payment options.

Yes. We use global payment gateway provider Windcave to process your payment. We never get to see your credit card number, it's securely passed direct to Windcave.

Yes. We offer a 30-day no-questions-asked money-back guarantee. We're very rarely asked for a refund, but it's there if you need it.

If it's just you, your mobile device, and your Concept2 erg (indoor rower), then a Personal plan is right for you.

Some points to note:

• Each mobile device running myRowPro needs its own separate product key, so if you want to run myRowPro in two devices, you'll need a Dual plan.
• myRowPro doesn't 'lock on' to a specific Concept2 erg. So even though you can only connect one erg at a time with a Personal plan, it can be any erg. So for example you could use myRowPro with your erg at home, and later with a different erg at your work, gym, or holiday spot. If you and the other person each have your own erg, then you can each row with your own erg, as long as at any given time only one erg is connected to myRowPro
• If you buy a Personal plan, and then more than one person rows with that copy of myRowPro, then their rows will be inter-mingled in the logbook, and exports to Concept2 will all go into the same logbook there, which is not practical. You really need a myRowPro plan that enables enough users so that each person can have their own separate logbook, training plans, etc.

If it's just you and one other using myRowPro with a single Concept2 erg (indoor rower), then a Dual plan is right for you.

Some points to note:

• You get two product keys with a Dual plan. Each device running myRowPro needs its own separate product key, and each copy of myRowPro can only have one user. That means you and the other person will each run myRowPro in your own separate device.
• myRowPro doesn't 'lock on' to a specific Concept2 erg. So even though you can only connect one erg at a time with a Dual plan, it can be any erg. So for example you could use myRowPro with your erg at home, and later with a different erg at your work, gym, or holiday spot.

Multi is our most flexible plan for home users. It's designed for families with up to 5 people and up to 3 Concept2 ergs.

Some points to note:

• You get two product keys with a Multi plan, and each device running myRowPro needs its own separate product key. That means you can run myRowPro in two separate devices, each device having one user.
• A Multi plan enables RowPro to connect up to 3 ergs, but myRowPro only connects to one erg. So if you want to conenct more than one erg at the same time, you will need to use RowPro, which is included in all plans along with myRowPro.
• With a Multi plan you can connect up to 3 ergs to the same RowPro computer via USB cables and hubs, for so-called 'venue' racing or group training. When you connect more than 1 erg, RowPro automatically goes into multi-erg mode, which has a different display. You should refer to the Venue Racing with RowPro guide for guidance on how to connect and use RowPro with more than one erg.